The AVOXI Call Insights feature gives greater visibility into the quality of each call, showing weekly, monthly, and daily Mean Opinion (MOS) on all answered calls.
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AVOXI prides itself in delivering exceptional call quality, through our established relationship with top-tier carriers and our cloud-based infrastructure backed by the Google Cloud Network.
The Call Insights Feature is available to all AVOXI customers, as an add-on feature and can be configured within your online application at an organizational level (not a number level).
AVOXI is a global leader in VoIP call quality standards, with 98% of calls handled by AVOXI having received MOS scores above 3.