Pre-designated destinations and extensions held by employees where incoming calls can be directed appropriately. Call groups allow for grouping a number of extensions together to share the receipt of an incoming call. AVOXI Genius offers two sequence options:
Simultaneous = Calls will ring to all members of the group at the same time.
One at a time = Calls will ring one member at a time until the call is answered, goes to voicemail, or is dropped by the caller.
