Is There a Maximum Length for a Voicemail Message?

Yes. Voicemail recordings on AVOXI numbers currently cap at 5 minutes. This limit is fixed and cannot be shortened or customized per number today.

If you're receiving voicemails that consistently run the full 5 minutes, this often means the caller reached your voicemail box directly rather than navigating an IVR menu (for example, no option was selected before the call timed out to voicemail).

Reviewing your call flow's timeout and fallback destinations can help reduce these long, silent, or spam-like voicemails.

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