FAQ - AVOXI Core Account Related

All invoices are generated and emailed to you (our customer) on the first day of each month.


How do I Access my AVOXI Core Account?

https://support.avoxi.com/core/how-do-i-access-my-avoxi-core-account?from_search=44137036


How do I View my Invoices, Charges, Payments, or Account Balance?

https://support.avoxi.com/60472-billing/388459-where-can-i-see-my-invoices?from_search=44138213

                           For a video on this topic please go to 

https://support.avoxi.com/60472-billing/how-to-view-my-billing-in-avoxi-core-video


How do I make payments online?

https://support.avoxi.com/60472-billing/how-do-i-make-payments-online


How do I update my credit card information in AVOXI Core?

https://support.avoxi.com/60472-billing/how-do-i-change-my-credit-card-information?from_search=43757332


What are the INTFEE Charges on my Invoice?

https://support.avoxi.com/60472-billing/what-is-intfee?from_search=44138855


What is the Platform Fee on my Invoice?

https://avoxi.helpjuice.com/admin/questions/processing-fee-faq's


Why are there Late Payment Fees on my Invoice?

https://support.avoxi.com/60472-billing/why-was-i-charged-a-late-fee?from_search=44139097


What is my Credit Limit?  How do Credit Limits Work?

https://support.avoxi.com/60472-billing/i-see-that-i-have-a-credit-limit-on-my-account-in-the-online-portal-what-does-this-mean?from_search=43757032


How will I know if I am getting close to my Credit Limit?

https://support.avoxi.com/60472-billing/how-do-i-know-if-i-have-reached-my-credit-limit?from_search=43757066


For answers to many more questions, please visit our knowledge base at 

https://support.avoxi.com/?_ga=2.197337135.1803040618.1586366383-1860101645.1584445942

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Updated:

February 23rd, 2023

Author:

Larry Holbrook

Updated By:

Marinda Pretorius

KB ID:

559991

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2841

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