Team Activity - Video Guide

Genius Admin users with a License can view Team Activity logs which can be filtered by date/time, the agent who handled the call,  team, team status, call duration, and caller ID. (Without a License, the Admin user can only see the Company Activity)


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Updated:

June 13th, 2022

Author:

Louise Ross

Updated By:

Louise Ross

KB ID:

1403082

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316

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