Creating Virtual Attendants (IVRs) - Video Guide

AVOXI IVR (Interactive Voice Response) is a feature that allows organizations to create automated greeting and audio prompts. This provides callers instant access to the customer's business with essential product or service information before they speak to an operator. Callers are promptly transferred to the desired department or agent through an interactive voice reaction program or virtual attendant. This is favorable to both the client and the business.



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Updated:

July 29th, 2022

Author:

Louise Ross

Updated By:

Louise Ross

KB ID:

1453155

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302

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