AVOXI Call Insights - Video Guide

The Call Insights feature gives greater visibility into the quality of each call, showing weekly, monthly, and daily Mean Opinion (MOS) on all answered calls.  Available as an add-on feature, all new and existing AVOXI customers automatically receive a 60-day Free Trial on our Basic plan, which includes 1,000 calls and a minimal overage rate of $0.0100 per call.  As an AVOXI Admin, you can instantly upgrade your plan at any time via your AVOXI online platform.  With three competitive pricing plans, you have the ability to select a package based on your estimated call volume (standard overage fee applies). Once activated  AVOXI Admins have the ability to drill down into call details and review to instantly address quality issues. 



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Updated:

August 19th, 2022

Author:

Louise Ross

Updated By:

Jeff Cook

KB ID:

1332775

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661

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