We are pleased to announce our latest product updates, new coverage, and platform improvements released on October 20, 2026.
Contact Center
- VIP Call Routing Fix: Fixed an issue where some Teams were not routing VIP calls correctly.
Document AI Now Available
- When you place a new order and upload compliance documents, they are now reviewed automatically by AI against country and product requirements. You get immediate feedback if a document is incorrect or missing information, so you can fix it before submitting.
📍 New Number Coverage
Saudi Arabia - Jeddah
- New DID and TrueLocal (2-Way Voice) numbers are now available in Jeddah, both with 4 channels.
- Estimated lead time: 15 business days for DID and 20 business days for TrueLocal (2-Way Voice).
These release notes outline our latest features, platform enhancements, and technical improvements. We deploy updates weekly, so check back regularly for the latest changes.
Your feedback is vital to our roadmap. If you have suggestions or feature requests, please share them with our team at product@avoxi.com.
