At AVOXI, we are committed to providing a seamless communication experience. As part of our global coverage expansion, we continuously add new numbers and locations to our inventory while delivering regular updates to the Genius platform. This latest release includes cart and pricing updates.
New Features & Updates
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Improvements to Ring All ring strategy to dial Agents quicker, reducing delay between call coming into queue and Agents being rung -
Released Monday evening Eastern Time - Updated Salesforce integrations to comply with new Salesforce security requirements
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Single Tab Webphone going out to all customers- Enables webphone users to use Genius in multiple tabs, for example they can now view reports in one tab while they take calls in another
- Anyone using Genius in multiple tabs will see a new "Take Calls Here" button in any additional tabs, allowing them to move their webphone to the current tab easily. This is disabled if the user is actively ringing or on a call.
- We have also released an update to the AVOXI Genius Click to Call extension to be compatible with this update
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Fixed an issue where Intelligent Caller ID sometimes displayed the wrong CLI on connected calls.
Your feedback is vital to our roadmap. If you have suggestions or feature requests, please share them with our team at product@avoxi.com.
