AVOXI Deployment Summary: With this week's release, we launched adjustments for Webphone, MFA, and Ringtone issues.

Product Adjustments and Fixes

• Ring Tone: This issue where the Agent would continue to hear ringing after answering a call.

• Webphone:  This issue where popping out the webphone while entering a pause status would lock up the webphone.

• MFA:  Users can now use their recovery codes when resetting. In addition, we fixed an issue where user details are removed when the admin resets the MFA factor.

Release notes include new features, enhancements, and bug fixes. In addition, weekly updates are done, so check back often to see what's new. Also, please forward product suggestions to product@avoxi.com.