AVOXI Deployment Summary: As part of our continuous global expansion, this week, we added 59 new number types to our online cart and reduced the cost of 59 of our Truelocal Jetpack Packages. Other key improvements include our New Data Access control and enhancements to our Flow Builder tool.

New Service Coverage 

1. Our provisioning team has added the below number coverage to the AVOXI online shopping cart:
2. Canada Quebec (819) DID
3. Canada Quebec (819) TrueLocal
4. Mexico    Guanajuato DID
5. Mexico - Guanajuato TrueLocal
6. Poland - Walbrzych DID
7. Poland - Walbrzych TrueLocal
8. China - Fuzhou DID

NEW Local Carrier Expansion

Our carrier team completed onboarding the below carriers for the below destination and number types:

• Completed Carriers:
  • Bandwidth:  International Coverage (Austria),
  • Reliance JIO:  India ITFS
  • Global Connect: Denmark DID, TL, ITFS
• Pending Carriers:
  • Comms Group - Korea TrueLocal (will be complete by the end of December)
  • Omantel - Oman ITFS  Worldhop - Malaysia TrueLocal (Will be complete by January 1)
  • G9 Telecom S.A. - Portugal DID, TrueLocal, ITFS
• New Carrier Updates:
  • Nigeria Fixed DI   - Starting January 1, 2024, all numbers will include a prefix of 02.  

Important Price Adjustments 

We decreased some of our TrueLocal Jetpack packages to standardize our pricing. An email with these updates will also go out next week.

1. Buenos Aires, TrueLocal (2-Way Voice)
2. Mendoza, TrueLocal (2-Way Voice)
3. Adelaide, TrueLocal (2-Way Voice)
4. Brisbane, TrueLocal (2-Way Voice)
5. Canberra, TrueLocal (2-Way Voice)
6. Gold Coast, TrueLocal (2-  y Voice)
7. Hobart, TrueLocal (2-Way Voice)
8. Melbourne, TrueLocal (2-Way Voice)
9. Mobile - Voice Only, TrueLocal (2-Way Voice)
10. Perth, TrueLocal (2-Way Voice)
11. Port Your Australia, TrueLocal (2-Way Voice)
12. Sydney, TrueLocal (2-Way Voice)
13. Fortaleza (30 Channels), TrueLocal (2-Way Voice)
14. Port Your Brazil (30 Channels) TrueLocal (2-Way Voice) Number
15. Cork, TrueLocal (2-Way Voice)
16. Port Your Ireland TrueLocal (2-Way Voice) Number
17. Almaty, TrueLocal (2-W  y Voice)
18. National, TrueLocal (2-Way Voice)
19. Lima, T  ueLocal (2-Way Voice)
20. Port Your Peru TrueLocal (2-Way Voice) Number
21. Bucharest, TrueLocal (2-Way Voice)
22. Port Your Level 6 TrueLocal (2-Way Voice) Number
23. SG National (Level 6), TrueLocal (2-Way Voice)
24. AR Little Rock (501), TrueLocal (2-Way Voice)
25. CA Burbank 747, TrueLocal (2-Way Voice)
26. CA Los Angeles (213), TrueLocal (2-Way Voice)
27. CA San Bernardino (909), TrueLocal (2-Way Voice)
28. CA San Francisco (415), TrueLocal (2-Way Voice)
29. CA San Francisco (650), TrueLocal (2-Way Voice)
30. CA Stockton (209), TrueLocal (2-Way Voice)
31. CT Hartford (860), TrueLocal (2-Way Voice)
32. DC Washington (202), TrueLocal (2-Way Voice)
33. DE Wilmington (302), TrueLocal (2-Way Voice)
34. FL Clearwater (727), TrueLocal (2-Way Voice)
35. FL Jacksonville (904), TrueLocal (2-Way Voice)
36. FL Sarasota (941), TrueLocal (2-Way Voice)
37. IL Chicago (312), TrueLocal (2-Way Voice)
38. IN Indianapolis (317), TrueLocal (2-Way Voice)
39. KS Kansas City (913), TrueLocal (2-Way Voice)
40. KS Wichita (316), TrueLocal (2-Way Voice)
41. MA Boston (617), TrueLocal (2-Way Voice)
42. MD Baltimore (443), TrueLocal (2-Way Voice)
43. MD Silver Spring (301), TrueLocal (2-Way Voice)
44. MI Detroit (313), TrueLocal (2-Way Voice)
45. NY Nassau County (516), TrueLocal (2-Way Voice)
46. NY New York City (646), TrueLocal (2-Way Voice)
47. NY New York City (917), TrueLocal (2-Way Voice)
48. NY New York City (929), TrueLocal (2-Way Voice)
49. OH Cleveland (440), TrueLocal (2-Way Voice)
50. OR Bend (541), TrueLocal (2-Way Voice)
51. Port Your US TrueLocal (2-Way Voice) Number
52. RI Providence (401), TrueLocal (2-Way Voice)
53. TN Montgomery (931), TrueLocal (2-Way Voice)
54. TN Nashville (615), TrueLocal (2-Way Voice)
55. TX Austin (512), TrueLocal (2-Way Voice)
56. TX Dallas (214), TrueLocal (2-Way Voice)
57. TX San Antonio (830), TrueLocal (2-Way Voice)
58. VA Richmond (804), TrueLocal (2-Way Voice)
59. WA Spokane (509), TrueLocal (2-Way Voice)

New Data Access Control

Our new Data Access Control provides an extra layer of data security to a customer’s account by ensuring users only have access to the data they need.  With this feature, users can only view the call activity, analytics, and live dashboard data associated with their assigned billing group.  Learn more here and see the attached internal one-pager guide.

Enhancements to Flow Builder 

With this release, users can effortlessly duplicate their existing call flows with one button click.  The duplicated call flows will retain all configurations, placing them in “Draft” status to make further changes as required.  This accelerates setup for recurring scenarios, allowing you to focus on fine-tuning specific configurations rather than starting from scratch.  Learn more using our information customer-facing configuration guide.

Adjustments and Fixes - Customer Facing

Agent Status:  Agent status issues may cause problems with Agent status changing back to available (from paused or disconnected) when there are network issues, the computer goes to sleep, ghosting, or using the mobile app
 

Release notes include new features, enhancements, and bug fixes. In addition, weekly updates are made, so check back often to see what's new. Please forward product suggestions to product@avoxi.com.