1300 phone numbers are popular Australian business numbers used by companies wanting to expand their local and international client base. An ideal choice for small and medium-sized businesses, these virtual numbers help create a professional image and smaller companies appear larger.
1300 phone numbers are ten-digit inbound virtual numbers that are unique to Australia and Malaysia. Also known as “Local Call” numbers, customers calling a 1300 number from any fixed landline in Australia are only charged local call rates. 1300 numbers in Australia are regulated by the Australian Communications and Media Authority ( ACMA) and are popular and cheaper alternatives to Australian 13 numbers. They also offer greater coverage than a local geographic (DID) Australian phone number.
Australia 1300 phone numbers, 1800 toll free numbers, and 13 local numbers are the three primary types of numbers used by businesses in Australia. The biggest difference between all three numbers is their call costs, for both the caller and number owner. We briefly explain each number, its differences, and common use:
1300 virtual numbers can be called from select countries outside of Australia, with call costs based on the home country network rates. To call a 1300 number overseas, callers would need to dial their country exit code, followed by the Australian code (61), and then your 1300 number. Popular countries that can call 1300 numbers and exit codes include:
China (00)
Hong Kong (001)
India (00)
Indonesia (001, 008 - Indosat / 007 - Telkom / 009 - Bakrie Telecom)
Japan (010)
New Zealand (00)
Philippines (00)
Singapore (001 or 008)
Thailand (001)
United Kingdom (00)
U.S.A. (011)
When customers dial a 1300 number, call costs are based on two distinct factors:
As previously established, 1300 numbers dialed from any fixed landline in Australia are not time-based and are charged lat ow local call rates. Call costs are also split between the business and the caller.
Customers calling from a mobile device are charged higher call rates, with rates based on the caller's mobile service provider and plan. The Australian Communications and Media Authority or ACMA recently implemented a framework, with the intent to help make mobile calls to 1300 numbers more affordable. This has lead to mobile service providers creating more mobile-friendly plans which included specific call rates for calls made to inbound 1300 and 13 numbers.
Most mobile phone plans now include a monthly allowance for calls to a 1300 Australian number. Referred to as “value mobile plans” they usually include a monthly dollar allowance for calls and text messages to 13/1300 phone numbers.
AVOXI boasts a large number inventory of Australian 1300 phone numbers, 1800 toll free numbers, and vanity toll free numbers. In addition, we offer Local (DID) phone numbers from every city in Australia. Popular local dial-codes include:
Learn more about Australia1300 Number Pricing using our latest cost guide or instantly view and provision your number here.
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