What are call groups?

Using the "Call groups" feature you can select criteria for types/locations of calls to route to specific agents.

Want to learn more? Use our easy to follow "How to create call groups"  guide, or talk to your Account Manager about a one-to-one demo a call.



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Updated:

September 4th, 2019

Author:

Louise Ross

Updated By:

Louise Ross

KB ID:

452889

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