Call Conferencing give you the ability to host up to 500 participants in over 25 countries, with more than 500 dedicated call conference numbers and 4 hours of talk-time.
Using the "Call groups" feature you can select criteria for types/locations of calls to route to specific agents.
Call Queues allow you to enhance your inbound call routing capabilities into call queues to handle 10, 20, or 30 concurrent calls.
Included with your AVOXI Core Portal, call screening is a powerful feature that allows you to control how inbound calls are handled without even answering the phone.
Learn what you can do with the AVOXI Core pre-determined call screening feature: Ensure that VIP Clients are Routed to the Right Agent or Department With the AVOXI call screening feature, you can create rules that allow your top customers or accounts to skip the call queue and the IVR menu altogether; simply use the call screening rule to forward a.