Cloud-based phone systems are completely accessible over the Internet., this allows you and your employees to work from any office location
Reroute Your Customers with Call Forwarding
If your office location is impacted, you can use your call forwarding feature to redirect all incoming customer calls to an alternate number.
Inform Your Customers with an IVR
If you’re experiencing downtime due to a disaster, you’ll want to inform your customers of any inconvenience they might be impacted by. Customizing your IVR/Auto Attendant message is an easy way to do this. Simply access this feature and customize it with a message that’s applicable to the situation your business is experiencing.