If you no longer want your Virtual number; you will need to cancel your AVOXI Core account.
To start to log into your AVOXI Core Online Portal
Select the drop-down button on the top right-hand corner and click on the "Support" link
Click on the "Open Support Ticket" block
- Select the "Create New Support Ticket" tab located on the top left-hand side.
- Add your contact information
- Under the "Problem Type" drop-down menu, select "Customer Support"
- In the subject line state "Cancellation Request"
- Then, add a short description stating you would like to cancel your AVOXI service. We continuously strive to improve our products and customer experience and therefore encourage you to include a "reason" why you wish to cancel your service. Your feedback is important to us!