Canceling a virtual number

If you no longer want your Virtual number; you will need to cancel your AVOXI Core account.

To start to log into your AVOXI Core Online Portal

Select the drop-down button on the top right-hand corner and click on the "Support" link


Click on the "Open Support Ticket" block

  • Select the "Create New Support Ticket" tab located on the top left-hand side. 
  • Add your contact information 
  • Under the "Problem Type" drop-down menu, select "Customer Support"
  • In the subject line state "Cancellation Request"
  • Then, add a short description stating you would like to cancel your AVOXI service.  We continuously strive to improve our products and customer experience and therefore encourage you to include a "reason" why you wish to cancel your service.  Your feedback is important to us!

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Updated:

January 18th, 2021

Author:

Louise Ross

Updated By:

Louise Ross

KB ID:

503940

Page Views:

2313

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