Custom Hold Must in AVOXI Core

The "music on hold" is played any time an end-user puts an individual on hold.  To update your hold music, simply log into your account and follow the below steps.

  • On the upper, right-hand corner of your screen, select My Profile from the drop-down menu.
  • Scroll down to Global Account Settings.
  • Using the toggle, turn the Music on Hold on.
  • Then, click the Configure Feature button located on the right-hand side.
  • Next, using the Browse button, upload the required audio file.
  • Once complete, select the Save button.


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Updated:

December 1st, 2020

Author:

Melissa Mora

Updated By:

Louise Ross

KB ID:

607655

Page Views:

750

Tags:

music on hold, configure hold music

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