BPO (Business Process Outsourcing)

A form of outsourcing that involves the contracting of the operations and responsibilities of specific business functions (or processes) to a third-party service provider. Given the proximity of BPO to the information technology industry, it is also categorized as information technology-enabled service or ITES.

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Updated:

August 27th, 2019

Author:

Louise Ross

Updated By:

Louise Ross

KB ID:

395653

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