Automatic callback

This term can refer to a hosted PBX feature that lets employees calling from outside the office avoid long-distance charges. The employee places a short call to the PBX, which calls the individual back using an inexpensive (VoIP) calling plan. Confusingly, the term also refers to a feature that sets a phone to make multiple attempts to reach an unavailable number, alerting the caller when a connection is finally made.


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Updated:

August 27th, 2019

Author:

Louise Ross

Updated By:

Louise Ross

KB ID:

395648

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