Reseller New Portal: Associate extensions with account ID’s

This process stays unchanged and can be done by logging into the IP Centrix portal through web-self care. 

  • To get there select the customer you want to create the extensions for. 
  • Click on personal, general info, and Web self-care. 
  • You will see an icon next to the username that you can click on to log into the portal.
  • This will then take you to the IP Centrix portal. Click on IP Centrix and select extensions.
  • Next, click on the add extension button

  • This will take you to the add extension window.
  • Fill in the form with the following info
    • Extension number - 3 digit extension number i.e 100 or 201 etc.
    • Extension Name - This can be the person’s name
    • Assigned Phone Line - Choose the account ID created for this extension

  • Once done click on Update. You will now see the new extension in your extension list.


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Updated:

November 6th, 2020

Author:

Louise Ross

Updated By:

Louise Ross

KB ID:

692728

Page Views:

1046

Tags:

extension name, assigned number

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