Advantages of Using Geographical Number Portability (GNP)
Q: When might a request for porting be declined or rejected by the block operator?
A port request may only be rejected for the following reasons:
Q: When might a port reversal be rejected?
A port reversal can only be rejected for the following reasons::
Other reasons as agreed upon between the recipient operator, donor operator, and customer.
Q: When will a change of address request be rejected?
A change of installation address request, following a successful port, may only be rejected if the proposed installation address is outside of the geographic area associated with that number by the block operator. A rejection will result in port reversal.
GNP is not a good option for customers that wish to change their address and move from Telkom to AVOXI simultaneously, this is certainly an issue when the physical move is to another Telkom exchange block area.
AVOXI will rather issue new geographic numbers to the customer in the case of relocation outside of the original Telkom exchange area or apply for porting prior to moving.
Please Note: GNP is an option only if the physical move of premises is within the same Telkom exchange area.