Genius Release Notes: February 18, 2020

AVOXI Genius Deployment Summary: NEW Call recording and retention rules


New Releases & Enhancements

  • Call Recording Rules and Retention: *NEW FEATURE*

    • You can now set recording rules and storage retention period inbound, outbound and internal call recordings
    • Inbound Call Recording: Recording ON/OFF and retention rule can be set per phone number in the Phone Number 
    • DEFAULT retention for new phone numbers is 1 year (when recording is enabled). This can be changed by an admin user.


Give feedback about this article

Was this article helpful?

Have more questions? Submit a request

Updated:

June 16th, 2021

Author:

Louise Ross

Updated By:

Louise Ross

KB ID:

536362

Page Views:

771

Tags:

Can’t find what you’re looking for?

Contact our award-winning customer care team.