AVOXI Deployment Summary: With this week's release, customers can now purchase Mobile numbers in Qatar.
NEW Service Coverage
Our provisioning team has also added the below number coverage to the AVOXI online shopping cart:
- Qatar Mobile Numbers
Product Fixes and Adjustments
- Caller ID Default Error Message: A fix for an issue where agents were having problems setting up a specific AVOXI outbound caller ID.
- Missing Call Recordings: A fix for an isolated issue where a customer had multiple unrecord calls; these calls were answered but did not record.
- Webphone Default Caller ID: A fix for an issue where an agent would receive an error message when setting their default caller ID within their webphone even on success.
- Updating User Status in Live Dashboard: A fix for an issue when changing the status of a user from the live dashboard; it was not working even though the AVOXI platform was showing it has updated in the user's group.
Release notes include new features, enhancements, and bug fixes. Updates are done weekly, so check back often to see what's new. Also, please forward product suggestions to product@avoxi.com.