AVOXI Release Notes: November 30, 2021

AVOXI Deployment Summary:  In this week's release, we launched enhancements to our Disposition report. 


Enhancements to Disposition Reports in Analytics

We released a number of enhancements to our Disposition reporting which includes adding the Disposition Label to the table so both Label and Answer are now provided for more detail. This gives admins the ability to view all Disposition Answers submitted at the end of a call. 


Product Fixes and Adjustments

  • Call Recordings: We resolved an issue where a customer could not pull call recordings for some calls.
  • SIP URI:  We made adjustments to fix an isolated problem a customer was having with the SIP invite from Genius to Customer PBX sessions expiring.


Release notes include new features, enhancements, and bug fixes.  Updates are done weekly so check back often to see what's new.  Please forward product suggestions to product@avoxi.com

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Updated:

January 12th, 2022

Author:

Louise Ross

Updated By:

Louise Ross

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