Documentation Requirement - End User Details

In some locations, the in-country Authority requires the number to be registered with the person ordering the number. 


We will need to supply the following information to the Authority:

  • Company Name
  • Name of the person responsible for the number
  • Contact Information phone number and email
  • Address


NEW AVOXI Platform

View recently ordered but not yet “available” numbers and in-stock numbers requiring additional documentation via the "Orders" tab within your online portal. Lead times on orders are based on inventory at the time of order.  Most numbers are usually ready the next day unless there is a long order time with the carrier.  Generally, you will hear back from us within 24 hours. For immediate action, you can always reach us at +1 (770) 937-9735.  Please note your number will not work and is blocked until your information is registered with the local provider. 

 


Our interactive number portal gives you the ability to view required supporting documentation via the number profile page. With only a few clicks you can instantly upload them directly from within your AVOXI platform.  Once these are received and reviewed by our number team, the in-application status will automatically update.  Learn more here.


AVOXI Core Platform

If you are an AVOXI Core customer you can track your order status with your Onboarding Specialist who will also provide regular email updates. Lead times on orders are based on inventory at the time of order.  Most numbers are usually ready the next day unless there is a long order time with the carrier. Contact your Account Manager about an AVOXI Platform Demo and Migration.



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Updated:

March 22nd, 2022

Author:

Breanna Layte

Updated By:

Louise Ross

KB ID:

532629

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5041

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